Shipping policy
We partner with trusted suppliers to deliver your orders directly to your door. Here's what you need to know about our shipping process:
Processing Time
Orders are processed within 1-5 business days depending on the supplier. Once your order is processed, you’ll receive a confirmation email with tracking details.
Estimated Delivery Times
Since we work with multiple suppliers, delivery times may vary. Most orders are delivered within the following timeframes:
• Domestic Orders: 7–15 business days
• International Orders: 10–25 business days
Please note that these are estimates and can be affected by factors like customs delays or high shipping demand during peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Some products may qualify for free shipping, which will be indicated on the product page or at checkout.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link. Please allow 3–7 business days for tracking updates to appear, as items are often shipped directly from suppliers.
Customs and Import Duties
For international orders, customs duties, taxes, or additional fees may apply based on your country’s regulations. These charges are the customer’s responsibility, and we recommend checking with your local customs office for more information.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us at Celeciachuck@gmail.com. We’ll work with our suppliers to resolve the issue as quickly as possible.
Split Shipments
If your order includes multiple items, they may arrive in separate packages at different times, as they may be shipped from different suppliers.
Contact Us
For any questions about shipping, delivery times, or tracking, please reach out to us at Celeciachuck@gmail.com. We’re happy to assist!